This software makes remote technical support easier by allowing us to take control of our clients' screens through firewalls and routers, allowing for remote help in all situations. Last updated 10/08/12.
Mac HelpMate Zero Interaction (download only when instructed to)
For MacOS 10.6 and up. Mac HelpMate, in ZIP format.
For MacOS 10.3 through 10.5. Mac HelpMate, in ZIP format.
Windows HelpMate, in EXE fomat
Uninstalls Mac HelpMate
Sophos Anti-Virus for Mac Home Edition addresses the growing concern about Mac malware. It’s available to download at no charge, protecting home Mac users from all threats.
EtreCheck is a simple little app to display the important details of your system configuration and allow you to copy that information to the Clipboard.
A fully featured all-purpose port mapper supporting all major routers, with presets and URL templates.
Alternate Remote Access Software. Download only if instructed to.