Apple Technical Certification for Mac OS X Support Essentials /
Apple Certified Help Desk Specialist v10.4
2006
Apple Computer, Inc.
This certification is for help desk personnel, service technicians,
technical coordinators, and others who support Mac OS X customers
over the phone or who perform Mac OS X troubleshooting and support
in schools and businesses.
DTC (Desktop
Communications) Sales 2.5
1988
Apple Computer, Inc.
This certification is to acknowledge mastery of Apples Desktop
Communications products.
Apple Service
Certification Course
1988
Apple Computer, Inc.
Apple Certified Macintosh Technician (ACMT) certification verifies
the ability to perform basic troubleshooting and repair of both
desktop and portable Macintosh systems, such as iMac MacBook Pro.
ACMT certification exams emphasize identifying and resolving common
OS X problems, and using Apple Service and Support products and
practices to effectively repair Apple hardware.